All orders ship worldwide from the USA within five business days, unless an item is preordered or backordered. Please allow an additional five business days for domestic delivery via USPS and up to three weeks for international orders. International orders may be subjected to customs fees and import duties that False Luck is not responsible for. Pins, patches, and stickers ship from Ohio via USPS in recyclable materials. Apparel, pouches, tech, and headwear ship separately at no additional cost. Domestic orders $50 or over ship free.
Exchanges and Returns
If you have received a defective or missing item or we mistakenly shipped you an incorrect color or size, we're happy to fix the problem immediately. Full-priced hats, pouches, apparel, or phone cases in their original condition (not worn or washed) may be returned within 30 days of receipt for a full refund or exchange. Please view the size chart before ordering. Stickers, tattoos, grinders, patches, pins, and discounted apparel and accessories are final sale. To initiate an exchange or refund, send an email to firstname.lastname@example.org with your order number.
If you'd like to feature False Luck in your publication, require hi-res artwork, or have an interview request, please send a note to Jessica at email@example.com.
If you're interested in carrying False Luck in your shop, please email Jessica at firstname.lastname@example.org.
Send an email to Jessica at email@example.com with any other questions; we're looking forward to hearing from you!